Lense-Shop Privacy Policy

Lense-Shop ("the App") provides a service to connect merchants with marketplaces ("the Service") for those who use Shopify to power their stores. This Privacy Policy outlines how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account, such as:

• - Order information: Order data including customer names, emails, phone numbers, and shipping addresses.
• - Store settings: Information about your Shopify store's settings, including product inventory and pricing.

Additionally, we collect the following types of personal information from you and/or your customers independently from Shopify:

• - Merchant Information: Information about you and others who may access the App on behalf of your store, such as your name, business address, email address, phone number, and billing information.
• - Customer Information: Information about individuals who interact with your store, including IP addresses, browser details, time zones, and device information like installed cookies.

We may collect this information directly from you or via technologies such as:

• - Cookies: Small data files placed on your device, often containing a unique identifier.
• - Log Files: These track actions on your store and collect data like IP addresses, browser types, and timestamps.
• - Web Beacons, Tags, and Pixels: These electronic files record how users browse your site.

How We Use Your Personal Information

We use the personal information collected to:

• - Provide and operate the Service
• - Communicate with you regarding your use of the App
• - Improve and optimize the App for better user experience

Sharing Your Personal Information

We may share your personal information with the following third parties:

• - Marketplace Platforms: To facilitate the connection between your store and external marketplaces.
• - Service Providers: Third-party vendors who assist us in providing our services, such as hosting services, data analytics, and technical support.

We may also share your personal information to comply with legal obligations, such as responding to a subpoena, search warrant, or lawful request.

Data Retention

We retain your personal information for as long as necessary to provide the Service or comply with our legal obligations. If you would like your information deleted, you can contact us using the information below.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have questions or would like to make a complaint,
please contact us by email at [email protected] or by mail at:

PT POPEYS DUALIMA INDONESIA
The CEO Building
Jl. TB Simatupang No.18C, RT.7/RW.9, Cilandak, South Jakarta City, Jakarta 12430